What is an EAP

An Employee Assistance Program (EAP) is a proven strategy for assisting employees and their families with personal and work related problems difficulties and concerns which they may experience from time to time. These problems, difficulties and concerns can and do affect the work performance of an employee.

An EAP is based on the concern for the high human and financial costs to industry and the community of these problems which manifest themselves in such factors as:
• Absenteeism
• Lateness for Work
• Poor Productivity
• High Staff Turnover
• Friction Between Employees
• Accidents in the Workplace

By offering employees and their immediate families the opportunity to obtain professional assistance through counseling, on many occasions these problems, difficulties, and concerns can be resolved before they impact upon the employee's work performance.

By actively encouraging self referral by employees and their immediate families, Employee Assistance Programs are early intervention strategies for workplaces.
An EAP includes:
1. The provision of an independent, confidential professional general counseling service that is accessible to all employees and their immediate families.
2. Awareness Briefings, Training Programs and other services tailored to meet the needs of the client organization.
3. Evaluation of the services provided in order to ensure a high quality of service possible, and as a basis for reporting to the client organization.

VISITORS

An Employee Assistance Program is:

Free Free of charge to users of the service
Confidential Names of clients remain confidential
Information provided in Counseling
remains confidential
Voluntary Use of the services is always voluntary
Professional Counselors are professionally qualified
and experienced in EAP Counseling
Brief Intervention Offers assessments, short term counseling and referral
Family Coverage Employees and their immediate families have access to the EAP service

 

 
Life Enrichment EAP is a program of The Center for Family Services of Palm Beach County, Inc.
4101 Parker Avenue • West Palm Beach FL 33405• Phone: 800.404.7960 • Fax: 561.616.1230
E-mail: info@eaplife.org • © 2007 CFS All rights reserved • web site design:Caren Hackman